IT support

With over 15 years' experience, we carry out comprehensive audits, followed by the most precise and detailed advice possible. We pride ourselves on finding faults and improvements, which we share with you to find the best possible solutions.

An audit also helps to reassure you about the state of your IT estate and quickly target any negative points.

Without wishing to frighten you, it's rare for our audits to end after an hour of investigations... get the coffees ready, because we arrive motivated and confident!

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Our job is first and foremost to help out our customers, but we also realize that they need to keep their productivity at a maximum, without depending on their hardware if it breaks down. That's why we've developed a periodic maintenance program for their entire IT estate, including system updates for their Macs right through to network peripherals.

We keep total control over their equipment and strive to detect future problems, because it's better to inform your customer that their Mac's hard disk may soon fail and replace it in time, than to announce that their Mac will be unavailable for 2 days to install a new one.

At OGGO we always prefer to make you look on the bright side.

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What could be more irritating than not being able to reach your "dear" IT specialist when a problem arises? At OGGO, our technicians are equipped with a cell phone with a direct number, so that our customers can reach them directly and quickly.

Our main concern, when you encounter an IT problem, is to intervene as quickly as possible. Our aim is to ensure that you feel supported and helped out as quickly as possible. To this end, we use the most up-to-date troubleshooting tools to make our job easier and keep your inactivity to a minimum, including a remote connection to your Mac.

Nothing makes us happier than your smile after an express troubleshooting.

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We can provide tailor-made solutions for your business such as:

• VPN
  

• Ability to remotely access your corporate server and work on your critical business software.
  

Use of collaborative tools and technologies:

• Facilitate the exchange of information within the team.
  

• Live sharing of your screen or folders/files
  

• Set up videoconferencing systems

You'll be able to stay focused on the smooth running of your business and your key business priorities, while ensuring business continuity with your key partners.

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