What we do/Managed IT
Managed IT in Geneva.
Right now, nobody really looks after your IT. It works — until the day it doesn't, and then everyone waits. Managed IT is the opposite: someone looks after it before it breaks, and you stop thinking about it.
Let's take stock of your set-up — or call 022 830 21 00
Twenty minutes are enough to know what holds and what's about to give.
A one-off fault, today? That's not managed IT, that's an emergency — we come out per job, nothing to sign. Managed IT starts when you want it to stop happening.
What we take on
The whole fleet, not machines one by one — Macs and PCs under the same contract, with the same rules for everyone.
Why the Mac stops being a problem
Most Geneva providers are Windows shops that
tolerate Macs: when something goes wrong on the Apple side, it drags on or gets handed to someone else. In Geneva, that someone else is often us: several of those firms already trust us with their Mac work.
With us it's the other way round: the Mac has been our trade since 2010, and we've been Microsoft partners since 2022. You don't have to pick a side, and nobody has a reason to pass the buck.
What it involves
Managed IT works under contract — that's what unlocks remote work within the hour, out-of-hours slots, and real knowledge of your set-up. It always starts with an assessment : we don't take on infrastructure we've never seen. What that assessment covers and what it gives you is the 490-franc audit.
What it looks like when nobody arbitrates
The pattern is always the same: the provider points at the vendor's support, the support points back at the provider, and the client is left with the problem.
One point of contact, and nobody to pass the buck to.
Not your situation?